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Digital Transformation

Digital Transformation

Deliver simplicity. Instill Confidence. Personalize the Experience.

With more information comes more confusion, and your clients are craving help. People don’t just want a brand. KLIMAX develops your business to a trusted adviser, one that can cut out complexity and deliver clarity. In a world where digital transformation is the new normal, we’re here to help you understand the skills, know-how and behaviors your company may need to reach customers in the moments that matter, accelerate growth and create a sustainable competitive edge. Let us help you understand how digital solutions solve business challenges and put in place plans, processes and new ways of thinking to help you accelerate digital transformation.

Meeting the challenge

The digital revolution has impacted customer path-to-purchase, changing the retail landscape. Traditional brick-and-mortar retailers face ongoing challenges as the e-commerce industry continues to grow at a faster rate. Retailers have shifted to become omnichannel and must continue to adapt to customer behaviors and expectations to keep up with the competition and drive sales. Our social media management services are a part of the overall strategy and hands-on methodologies that we offer our clients to expose their services and products. From startups to global organizations, research indicates the major importance of a strong presence on social media, it’s where all consumers hang out. Therefore anyone understands its importance and the potential it packs in terms of bringing new business and increasing brand awareness.

Be where your clients spend their time

The customer journey is fragmented – people are shopping in multiple channels using different devices. Someone may see an ad for headphones on their phone, browse for headphones later that day on their laptop and then purchase them two days later in-store. Cross-channel conversions both online and offline are more challenging than ever for marketers to measure. Through social media marketing, our team has the unique power to match marketing messages with signals of intent, identity and context. What kind of person is shopping? What is that person looking for? Where is that person right now? However, when comparing where retailers are advertising, the investment in digital overall and in particular mobile, is lagging way behind where people spend their time